FAQ
What types of fitness products do you offer?
Our store provides a diverse range of high-quality fitness products, including innovative training tools such as boxing speed balls and versatile resistance bands. These products are designed to enhance your workout experience, catering to both home fitness enthusiasts and gym-goers.
How can I ensure the safety and durability of your products?
We prioritize safety and durability in our product design. Each item undergoes rigorous testing to meet industry standards, ensuring that they can withstand intense training sessions while providing effective performance. Our materials are selected for their strength and longevity, contributing to a reliable workout experience.
What is your return policy?
We have a 30-day return policy, allowing you to request a return within 30 days of receiving your item. To be eligible for a return, the item must be in its original condition, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
Do you offer free shipping?
Yes, we offer free shipping on orders over $100. This allows you to save on shipping costs while acquiring the fitness products you need to enhance your training sessions.
How long does it take to process a refund?
Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, you will be refunded to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card company.
Can I exchange an item?
The fastest way to ensure you receive the desired item is to return the item you currently have. Once the return is accepted, you can make a separate purchase for the new item. This process helps streamline exchanges and ensures you get what you want promptly.
What should I do if my item is defective or damaged?
We recommend inspecting your order upon reception. If you find that the item is defective, damaged, or if you received the wrong item, please contact us immediately. We will evaluate the issue and work to resolve it effectively.
Are there any items that cannot be returned?
Certain types of items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns for hazardous materials or flammable liquids. If you have questions about a specific item, please reach out to us for clarification.